CHENNAI: A US-based Six Sigma expert holding a senior master black belt has found good scope for deploying the technique in a range of Indian sectors like manufacturing, IT, BPO besides in management consultancy. Six Sigma is meant to reduce the defects in any data-associated process to meet the needs of the customer thereby impacting the earnings before interest and taxes (EBIT).

Mr Shree Nanguneri, CEO, Millennium Global Business Solutions (MGBS) said, several Indian companies are in the forefront of adopting global practices like ISO, QS, TQM, CMMI and GxP (in the pharma industry) in the last one decade. If Six Sigma technique could be aligned with these initiatives, corporates stood to gain maximum benefits.

“The integration of such initiatives along with Six Sigma is pivotal to the overall sustainable success of the organisation. It was never meant to create ISO, TQM, TPM, CMMI and GxP belts but to have experts in the organisation who can recognise what the customer wants and deliver it in a proactive manner speedily at the best value”, he explained.

He said, MGBS has an approach of integrating such efforts into one initiative termed ‘process excellence’ which includes components such as DMAIC (define-measure-analyse-improve-control methodology), lean enterprise ormanufacturing, TQM\TPM, ISO and GLP\GMP or GxP in general. MGBS will assess the status of these existing components within an organisation to integrate and align the Six Sigma strategy to meet the expected goals and objectives of the business. It has an office in Chennai and is said to have identified leading companies for working with them.

Mr Ganesan Hariharan, head — Asia, MGBS, cautioned that China, the Philippines and East European countries are already trying to snatch away orders from India. “We need to show the world that we are not only cost efficient but also zero defect.

It is this deadly combination which will make us forge ahead in the face of competition from any country. “ A chemical engineer from IIT, Madras and a doctorate in polymer science from the University of Southern Mississippi, Mr Nanguneri, had a six year tenure with General Electric.

Over the last decade, his Six Sigma efforts are said to have directly impacted organisations to the tune of more than $200 million as benefits through projects and deployments.

Mr Nanguneri, who was in Chennai recently for conducting a workshop under the aegis of the Indo American Chamber of Commerce, told ET, “we plan to grow at a pace that meets the demands of the customers regardless of their location. Having experienced with customers in the west, it is very interesting to develop and nurture the right talent from India where the resource pool is unlimited and invaluable”.